About Us

Complete Auto Glass™ is family owned and operated! We have been performing Auto Glass repair and replacement in the Southern Wisconsin area since February, 2003!

Meet Our Dedicated Team


Jason Parks, President and Owner

Jason Parks is the founder and original employee of Complete Auto Glass.

Jason became interested in windshield repair and replacement in the early 1990's, when his truck window was smashed by thieves while he was working at Lands' End in Dodgeville, WI. He called a local replacement company and was so fascinated by the process that he applied for a job with that company and was in training as an installer 2 weeks later.

Jason is a Certified Master Installer with the National Glass Association (NGA) and has been doing glass work for over 25 years.

Jason lives with his wife, Lori and their two children Austin and April. When he isn't working on vehicles, he enjoys camping, hunting, riding 4-wheelers, golfing and traveling.


Lori Parks, Vice President & Office Manager

Lori began her career with Complete Auto Glass™ in February of 2003 along side her husband, Jason Parks.

In addition to general office duties, Lori specializes in finding the best product at the best price and passing those savings on to you.  She is extremely organized and enjoys scheduling your service and chatting with you on the phone or at our Verona office.

Lori lives with her husband, Jason and their two kids, Austin and April.  When she isn't working, Lori enjoys sending time with her kids, planning events, raising money for local charities, playing volleyball, traveling and scrapbooking with friends.


Dean O'Dell, Assistant Manager and Master Auto Glass Technician

Dean began his career with Complete Auto Glass™ in April of 2005. He served as a Manager with another Auto Glass company in the Madison area prior to beginning his career with us.

Dean is a Certified Master Installer with the National Glass Association (NGA) and specializes in cutting flat glass and large vehicle/equipment glass replacement.  Dean has been doing glass work for over 25 years.

Dean lives with his wife, Robin and has two children and five grandchildren. When he isn't at work, Dean enjoys building koi ponds, camping, and spending quality time with his family.


Adam Thomas, Auto Glass Technician

Adam began his career with Complete Auto Glass™ in August of 2015.  Prior to his career with us, he spent many years as a Automotive Mechanic.  Adam also has a vast knowledge of vehicles from his experience working as an Auto Parts Counter Technician.

Adam lives with his wife and 3 children.  When he is not at work, he enjoys spending time with family and being in the outdoors.




Taylor Nelson, Office Assistant

Taylor began her career with Complete Auto Glass™ in September of 2016.  Taylor is currently a Senior at the Verona Area High School.  She will be attending UW Oshkosh in the fall of 2017, majoring in Business Management.

When not at school or work, Taylor enjoys volunteering, travel and spending time with friends.



Our Guarantee:

We believe that the key to a successful business is a happy customer. That is why we offer a 100% Satisfaction Guarantee.

We offer a complete warranty against leaks, glass defects and workmanship for as long as you own your vehicle. If your windshield rock chip repair cracks at any time while you own your vehicle, we will subtract the cost of the windshield repair from your windshield replacement cost.

*PLEASE NOTE:  While rare, there is always a risk that the glass will break when attempting a rock chip repair.  If this happens, we will offer you a discounted price on the glass replacement.


Professional Associations

Member of the Wisconsin Better Business Bureau     
Member of the National Glass Association (NGA)
Member of the Verona Area Chamber of Commerce
Annual Sponsor of Mt. Horeb Relay for Life Survivor Breakfast